Return & Refund Policy
Our Return & Refund Policy
At Classic VW Club, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
- You have 30 days from the date of delivery to request a return
- Items must be unused, uninstalled, and in original packaging
- Proof of purchase is required for all returns
- Return shipping costs are the responsibility of the buyer unless the item is faulty or incorrectly sent
Non-Returnable Items
- Electrical components that have been installed or tested
- Gaskets, seals, and other single-use items that have been opened
- Custom-ordered or special-order parts
- Items damaged due to incorrect installation
Refunds
| Situation | Resolution | Timeframe |
|---|---|---|
| Faulty item | Full refund or replacement | Within 5 business days |
| Wrong item sent | Full refund + return shipping covered | Within 5 business days |
| Change of mind | Refund minus original shipping cost | Within 7 business days |
| Item not received | Full refund or re-shipment | After carrier investigation |
How to Start a Return
📧 vwerdogan@gmail.com
💬 +90 533 052 39 11 (WhatsApp)
We're committed to making things right!