Privacy policy

VW Classic Club Turkey (operated by E Özelçi Otomotiv San. Tic. Ltd. Şti) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). VW Classic Club Turkey is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

• Contact details: including your name, address, billing address, shipping address, phone number, and email address.
• Financial information: including credit card, debit card, financial account numbers, transaction details, and payment confirmation.
• Account information: including your username, password, security questions, preferences, and settings.
• Transaction information: including items you view, add to cart or wishlist, purchase, return, exchange, or cancel.
• Communications with us: including customer support inquiries and message records.
• Device information: including browser details, network connection, IP address, and unique device identifiers.
• Usage information: including how and when you navigate or interact with our Services.

Personal Information Sources

We collect personal information from various sources:

• Directly from you: when you create an account, make a purchase, or contact support.
• Automatically through the Services: via your device, cookies, and tracking technologies.
• From service providers: including payment gateways, cloud infrastructure, and logistics partners.
• From business partners and third parties.

How We Use Your Personal Information

• Provide & Tailor Services: To fulfill orders, process payments, arrange shipping, process returns, and manage accounts.
• Marketing & Advertising: To send promotional communications and show online targeted advertisements.
• Security & Fraud Prevention: To authenticate accounts, prevent malicious activity, and secure payment processing.
• Communications: To provide responsive customer service and technical support.
• Legal Reasons: To comply with legal process, police investigations, and corporate statutory obligations.

How We Disclose Personal Information

We may disclose personal information under legitimate circumstances:

• With Shopify, payment processors, analytics tools, and logistics carriers (FedEx, Yurtiçi Kargo, DHL).
• With marketing partners for personalized cross-merchant advertising.
• With our corporate affiliates or within our corporate group.
• In connection with business mergers, asset transfers, or statutory law enforcement orders.

Relationship with Shopify

Our store is hosted by Shopify. They collect and process personal information to optimize store performance. To learn more about how Shopify processes data, review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

Children's Data

Our Services are not directed to children under the age of majority. We do not knowingly collect or sell personal information of minors under 16 years of age.

Your Rights and Choices

Depending on your region (including the UK, EEA, and Turkey under KVKK), you may have the following statutory rights:

• Right to Access / Know: Request a copy of personal information we hold about you.
• Right to Delete: Request deletion of your stored personal records.
• Right to Correct: Request correction of inaccurate or incomplete data.
• Right of Portability: Receive your data in a structured, electronic format.
• Right to Opt Out: Opt out of targeted advertising, data sales, or marketing emails.
• Objection & Restriction: Restrict or object to specific processing activities.

International Data Transfers

Personal information may be stored and processed outside your country of residence. For transfers out of the EEA or UK, recognized mechanisms such as Standard Contractual Clauses (SCCs) are applied to guarantee data protection.